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1) Place your order on-line and receive
a $5 discount, or call the local Best Floorplans office to speak with a representative.
The office numbers are:
| Chicago: | 773-527-2918 | | New York City: | 718-576-1081 | | Dallas: | 214-296-9600 |
2) When you place your order, request a
time/date for an appointment for a Best Floorplans representative to measure
the property. Please provide accurate driving and parking directions!
3) Within 24 hours after placing your
order, we will confirm your measure appointment, and give you the name and cell
number of the Best Floorplans representative who will be conducting the
measure.
4) A Best Floorplans representative
will arrive at the designated time and location to measure the property. Please
give us your preferred room labels at this time. If you are running late to
meet our Best Floorplans representative, please call us and will try to
accommodate your schedule. If you need to cancel our appointment, please call
us at least 4 hours in advance or your credit card will be charged a
cancellation fee.
5) A proof of your finished floorplan
will be posted on your Best Floorplans account within 2 (or 4) business days following
the measure. If it is acceptable, please approve it. If you have changes,
please print out your floorplan, mark it up with your changes/corrections, and
then fax it back to us. The New York fax number is (866) 640-4966. Chicago's fax
number is (888) 561-4890. A revised floorplan will be posted to
your Best Floorplans account within one business day.
6) Once you approve your floorplan,
your order will be completed and your credit card will be charged. At that
time, you have an opportunity to complete a customer feedback survey via the
web. If you do so, you will receive a $5 discount towards your next purchase.
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